When I threatened to rescind my PayPal payment instead, a miraculous upgraded igniter became available and was shipped the next day.
My email to the company (which claimed to have over three thousand customers at the time) initially resulted in an identical demand for me to return the equipment to Hong Kong at my expense for them to evaluate whether they would correct the issue. It took three more emails to convince them to ship me a correct bulb and a postage-paid return envelope.Īfter finally getting it installed, I was thrilled with the dramatic improvement in visibility…for three days. Their response informed me that I was to ship the entire contents back to Hong Kong after which the company “…would determine whether the equipment was damaged, and how much we would be to charge you for exchange …”. Two days later I emailed the seller, informing them that they had sent the wrong size bulb. Ten days after making my payment, I received a tattered box from Hong Kong.Īs I muddled my way through the instructions, I was disappointed to find that rather than the nice, snug fit of the stock bulb, the HID “bulb” slipped right through the socket in the headlight. Last spring I fell for a “too good to pass up” $129.99 eBay conversion kit sold by CQ Lighting (similar kits can be had for under $80 now). This wasn’t my first attempt to add aftermarket HID lighting to my 2004 BMW K1200LT.
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